Privacy Policy

This privacy policy sets out how P3NATURALS uses and protects any information that you provides when you use this website.

www.p3naturals.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.  We do not share your personal information to anyone.

www.p3naturals.com may change some above mentioned terms and policies from time to time by updating web page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2017.

 

What we collect
We collect the following information:

  • Name
  • Contact information including email address, Mobile Number for OTP and SMS
  • Demographic information such as PIN codes, Sectors, Node name.
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails, WhatsApp Text, SMS about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or WhatsApp. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclaimer policy

The information contained in this website is for purchase of Fruits and Vegetable only.

In the event when website diverts the User to some other website (such as payment gateway and/or website of a financial institution for online payment), it shall be the responsibility of the User to comply with the instructions stated on such website. P3NATURALS does not guarantee performance or quality of such connected website and shall not be responsible for dis-satisfactory experience of the User, deficiency or defect in any services or product of such website or any act, omission, failure or error of such connected website or the entity owning / managing such website. The User will be required to interact with such connected website on its own. We have no control over the nature, content and availability of those sites. Every effort is made to keep the website up and running smoothly. However, p3naturals.com takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Cancellation & Refund Policy

P3NATURALS believes in 100% customer satisfaction & we can help our customers as far as possible, and has therefore a liberal cancellation, refund, replacement policy.

How do I cancel an order on p3naturals?
If unfortunately you have to cancel an order, please do so before midnight of order placing date.
If the cancellation is after Midnight or dispatch out, it cannot be considered as Cancelled order.

Refund Policy:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order. If customer wishes to cancel order, it must be done before midnight of ordering date.

Return Policy
If you think, you have received the product with some quality or quantity issue , Please feel free to contact us on customer care at+919820260044 or email us at care@p3naturals.com  mentioning your Order ID. In case of rotten Fruits or Vegetables, we will replace it or substitute it will other similar value item free of cost in next delivery.